We're not going to let challenges slow you down.
When you invest in a Mzinga solution, you want to get the highest return on that investment—and that's only possible when you have a reliable, highly functioning solution in place.
We feel the same way. We know we're not perfect. But that's why we have a team of highly experienced and responsive Customer Care specialists standing by to help you work through any issues you encounter along the way. And with 24x7x365 support for critical issues, multiple customer touch points, aggressive SLAs, and best practice processes, you can be confident that your issues will be resolved quickly and efficiently.
Customer Care & Support
| Number of Incidents | Unlimited |
| Hours of Coverage | 24x7x365 (for critical issues only.) Standard hours: Monday-Friday, 8 am - 6 pm ET. |
| Channels Provided | Phone Customer Care Portal Customer Community |
| Authorized Contacts | Five |
| Target Response Time | One hour for critical issues |
Contact Support
Authorized Mzinga customer contacts can receive support by phone, email or through our online support sites.
888.345.1687 (toll-free)