We’re not going to let challenges slow you down.

When you invest in a Mzinga solution, you want to get the highest return on that investment—and that’s only possible when you have a reliable, highly functioning solution in place.

We feel the same way. We know we’re not perfect. But that’s why we have a team of highly experienced and responsive Customer Care specialists standing by to help you work through any issues you encounter along the way. And with 24x7x365 support for critical issues, multiple customer touch points, aggressive SLAs, and best practice processes, you can be confident that your issues will be resolved quickly and efficiently.

Customer Care & Support

Number of Incidents Unlimited
Hours of Coverage 24x7x365
(for critical issues only.)
Standard hours:
Monday-Friday, 8 am – 6 pm ET.
Channels Provided Phone
Customer Care Portal
Customer Community
Authorized Contacts Five
Target Response Time One hour for critical issues
Contact Support

Authorized Mzinga customer contacts can receive support by phone, email or through our online support sites.
phone888.345.1687 (toll-free)
+1.717.458.9300 (international)