Project Manager
Mzinga, the leading provider of business social media solutions that drive growth, innovation, and learning, seeks a project manager who will be responsible for managing multiple and simultaneous client implementations of a web-based social media software application. The project manager coordinates and prioritizes resources across projects, departments, and entities and is responsible for the overall success of client implementations.
Primary Responsibilities
- Manage, drive, and document the timely completion and management of deliverables for multiple projects simultaneously
- Manage expectations and provide scope-of-effort estimates (time, cost, etc.)
- Manage client interaction as a single point of contact to both the client and the company's personnel
- Report progress of project goals, schedule, and budget accurately and timely; escalate exceptions quickly and appropriately
- Define the project's business objectives and goals, deliverables, assumptions, constraints, etc.
- Develop cost estimates, cost-benefit analysis, risk mitigation strategies
- Author technical specifications, including envisioned usage cases, client scenarios, and prioritized requirements lists
- Assist clients in linking their registration systems with Mzinga’s application using established API
- Assists designer in UI and branding requirements using XSL and HTML style sheets
- Ensures that application systems development methodology and process is used effectively across all projects
- Monitor overall and project specific resource usage.
- Provide support to Sales Executives for new client initiatives
Qualifications required
- 5+ years of web development and/or software consulting and/or program/project management experience in software applications and/or application implementation
- Exceptional leadership, people management, interpersonal, organizational, and communication skills - both oral and written
- Proven ability to comfortably present to and interact with clients at all levels in a positive and responsive manner
- Ability to author technical specifications, including envisioned usage cases, client scenarios, and prioritized requirements lists
- Demonstrated track record of successfully planning and managing larger-scale engagements through all stages of the program life cycle
- Experience and comfort working in a fast-paced environment
- Self-starter with and the ability to multi-task and perform problem identification, analysis and problem solving
- Proficient in MS Office tools, including MS Project, and well-versed in email etiquette
- Ability and comfort presenting to and communicating with clients at all levels
- BS/BA or equivalent experience
- Available and willing to travel 25%-50%
- Familiarity in Web Services, internet protocols (http, html, CSS, SOAP, RSS, Jabber, IRC) as well as database and network concepts
- Intermediate knowledge of C#, HTML, CSS, DHTML, XML, JavaScript, and programming concepts
- e-learning, social media and content management system experience a plus
This position can be based in any of our locations.
The Company offers excellent benefit and compensation programs. Our state-of–the-art offices are convenient from Boston, MetroWest, the North Shore, the Merrimack Valley, and Southern NH. If you want to work for a company that is on the cutting edge in the information markets, email your resume today to Careers@mzinga.com.
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