Want to know about the "Groundswell" that Forrester Research's Charlene Li and Josh Bernoff keep talking about? Listen in as Josh interviews Mzinga's very own, Rusty Williams. During this brief interview, Josh and Rusty talk about:
How to get started with your "Groundswell" or online community building efforts
Which companies are successfully building online communities/using social media
Benefits of the Groundswell
How to get started with your online community/social media endeavors.
As always, feedback is welcome in the "comments" section below.