 More Recruiting!
This post isn't going to be nearly as irreverant as my Hiring in a 2.0 World post but I told my good friend and colleague, Jody Petruzziello, that I would give her a hand in her hiring endeavours. In this particular case, the job description for anyone on the outside might feel very technical. It's not. The "architect" piece refers to the ability to assemble the correct pieces for client presentations for our sales team. Think of it really as a "pre-sales" role where the job is 1/3 professional services, 1/3 marketing and 1/3 sales.
This person does need to be in the Boston area (or at least willing to commute most days to Burlington, MA). Yes, we let people telecommute as needed but a lot of times we need you in the office (we're a fun bunch, I promise).
Unlike my strict rules about "no resumes" and "no e-mails", Jody is a little more laid back. She'll take e-mails and resumes if you'd like to submit them, although she's also pretty savvy about social networking as well. If you feel more comfortable reaching out to me first via Facebook, Twitter, LinkedIn or my blog, go for it. Otherwise, there's an e-mail address at the bottom of the page. You can also e-mail me at aaron AT mzinga DOT com.
Here's the description. Let us know if you're interested!
Solutions Architect
At Mzinga, the Sales team plays a critical role in driving business and
revenue growth by engaging with clients in which our solutions and
services can provide value and increase our clients’ organizational
effectiveness. At the core our company believes in the value of
partnering with our clients for their success by establishing close
working relationships, consulting with our clients and prospects to
understand their needs and then proposing solutions that enable them to
meet their objectives and strategic initiatives. The Solutions
Architect works collaboratively with the Sales teams to effectively
manage relationships and grow revenue with new and existing customers.
In this job, you'll combine your exceptional communication skills,
technical aptitude and creative thinking to consult with prospective
and existing clients to understand their business needs, map those
needs to our solutions, and when necessary, develop successful
proposals that are relevant to clients’ requirements. Furthermore, you
will collaborate with the Sales team to create and present
demonstrations of our solutions to prospective and existing clients.
Part of an effective demonstration also includes being able to
communicate at various levels to accommodate the audience and their
specific interests in our solutions, whether it is from a technical or
business aspect.
The Solutions Architect (SA) is responsible for providing consultative
sales support to customers and prospective clients by demonstrating the
value of Mzinga’s products and solutions during pre-sales engagements.
The SA will work closely with members of the Sales team to ensure that
Mzinga’s solution offerings are being clearly mapped to customer and
prospect business needs.
Primary Responsibilities
- Facilitate consultative discussions on the features, competitive advantages, and business benefits of Mzinga’s solutions
- Analyze prospect and customer business requirements to ensure
solution will accomplish customer's objectives and achieve their
success criteria
- Design, develop, and deliver interactive and engaging
solution consultation/demonstrations as they apply to prospect and
customer business needs, as well as asking questions to validate
alignment and ensure understanding
- Provide product demonstrations that effectively map solution
offerings after gathering the necessary information regarding client
business needs and pain points
- Adherence to and application of Mzinga’s Sales Process to
ensure a consistent, quality approach to sales, customer care, and
communication
- Set appropriate expectations during the pre-sales process to ensure customer satisfaction and referencability
- Assist in preparing proposals and presentations, respond to technical questions, and create statements of work
- Ensure the smooth transition of solution details to Professional Services after the sale has closed
- Maintain a high personal level of industry and competitive knowledge for all solutions
- Develop and deliver engaging webinars focused on solution
value, industry expertise, and thought leadership as it applies to
existing and potential clients attending webinars
- Manage and maintain sales support documents, presentations, client pre-sales data, mock-ups, etc.
Education/Experience/Skills
- Ability to work in a team environment with Sales, Services, and
customers from developer and practitioner level to executive level
- Experience in marketing, selling, and positioning with thought leadership in the learning and online community space
- Familiarity with Web 2.0 technologies and social networking; hands-on experience is a plus
- Possess excellent oral/written communications and presentation skills
- High aptitude for problem-solving and trouble-shooting
- Ability to learn new software on an extremely technical level
in order to relay their level of expertise to others during meetings,
demos, presentations, etc.
- Highly results oriented approach to meeting Sales team revenue goals
- Ability to effectively manage multiple projects
- Adapts easily to constantly changing projects and priorities
- Exceptional time management and organizational skills
- Self-disciplined, self-motivated with ability to learn quickly and adapt to changes quickly
- Ability to travel on short notice, if necessary
- Graphic design and technical skills related to developing web interfaces are a plus
The Company offers excellent benefit and compensation
programs. If you want to work for a company that is on the cutting edge
in the information markets, email your resume today to Careers@mzinga.com.
Wed, May 07 2008 |
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