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Custom Content Services
Anyone can claim to be an expert at something. But you can rest assured that when we say we're experts in Custom Content Services, we actually have the resume to back it up.
More than two decades of instructional expertise and delivery processes. Home-grown development tools and technologies that win praise from analysts as well as customers. And a list of more than 100 satisfied customers that includes some of the biggest names in business.
Our content services professionals are adept at addressing our customers' priorities: Mapping their business agendas to learning curricula, and preparing their employees to apply learning to their job performance. By merging this approach with sound instructional design and skilled project management, we deliver the highest quality custom learning to your company on time, on target, and within budget.
Achieve speed to value with time-tested delivery processes
Our dedicated project team manages the entire project development lifecycle, from helping you choose the most effective custom deliverable through development, deployment and integration. We begin every project with thorough scoping and design practices, building in multi-phase reviews that increase efficiency and accelerate your solution rollout. And we collaborate with you through each step to ensure that what we develop and deliver is defined by your subject matter and incorporates realistic scenarios from your learners' job roles and business processes.
Superior training methodology for enriched learning
Our unique Discovery-based training methodology is modeled on Socratic question-and-answer techniques – and we apply it to every project to make sure that end users not only learn the subject matter, but also become independent learners. We use textual, graphical, animated, simulated, and auditory media to engage and cater to adult learners' individual styles. Learners work at their own pace and complete the training with improved competency and motivation – and with on-demand access for refresher training if they ever need it.
Self-maintenance options offer reduced cost of ownership
We make our development tools – Firefly Simulation Developer and Firefly Publisher – commercially available to customers, so your training staff can maintain your custom courses in-house if necessary. This self-maintenance option saves you money – and it ensures that you can keep your training up-to-date as your business changes.
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