Mzinga : Enterprise Social Media & Learning Solutions
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Enable peer-to-peer support & reduce costs

Your customers want answers now—without having to spend time being routed through a call center. In fact, 43% of all visits to tech support forums are in lieu of opening a support case.

With a Mzinga Support solution, you can streamline response times and encourage customer self-sufficiency by giving them exactly what they want: an online, peer-to-peer support community where they can network, post their questions and answers, and share their experiences—all while saving you money.

Do the smart thing for your customers and for your business—and leave support to the real experts.

Learn more about Mzinga
Attend a webinar
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What you can achieve
  • Up to 98% in cost reductions
  • Up to 2x increase in positive reviews of customer support experiences
  • Reduced customer response times
  • Ready access to market research
How we do it
  • Strategy & expertise
  • Best practice implementation
  • Social media & online communities
  • Solution management
  • Moderation tools & services
What makes us unique?
  • Broad suite of social applications
  • Flexible deployment options
  • Integrated system registration
  • Enterprise scalability & reliability
  • Proven success with leading brands


See what our customers are saying about us




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phone • 888.MZINGA.8    fax • 781.930.5430   email • LearnMore@Mzinga.com   address • 154 Middlesex Turnpike, Burlington, MA 01803