Social Brand Protection with OmniSocial Insure

Protect...Discover...Enhance

Ongoing conversations about your business and your competitors are happening on social networks every day. Your customers, partners and prospects are all engaged, and what they read and hear shapes their opinions on the marketplace and establishes what they know about you.

Do you know how your brand is being shaped across social channels? Are you doing enough to lead the conversation?

Take the guesswork out of social moderation. Protect your brand with OmniSocial Insure and know the conversations that are generated online won’t compromise your reputation.

Only OmniSocial Insure offers comprehensive protection for every social media strategy.

Predictable, Flat-rate Pricing keeps your budget and costs consistent even though your social media engagement may fluctuate and spike.

Flexible, Full-Service Monitoring keeps your online brand strong and intact while ensuring a safe, welcoming environment for your audience.

Experienced, Knowledgeable Moderators understand what’s unique about your brand and manage your community accordingly. Our team averages more than eight years of relevant experience.

Global Coverage and Reach enables moderation around the clock, fluent and localized for whatever languages are relevant to you.

Any Channel, Any Content moderation for your social communities.

Any Channel: From your online properties – whether powered by Mzinga or other providers – to open communities like Facebook, Twitter, Pinterest and Instagram, emerging channels and social aggregators like Thismoment and MassRelevance.

Any Content: Far more than forum and content moderation, OmniSocial Insure monitors audio and video posts, avatars, profiles, artwork and images.

Brand Sentiment Analysis and Competitive Intelligence are included in our comprehensive reporting and analysis, delivering invaluable and immediate insights into your business.

Conversation Starters and content seeding help build positive culture within your community and ensure that your advocates stay engaged. Moderators can contribute industry and vertical expertise to build trust and engagement.

Contact us to select one of our OmniSocial Insure options or create a custom, fixed priced plan to suit your brand’s needs.

OmniSocial Insure Protect

Social brand protection starts with full-service monitoring from OmniSocial Insure Protect. Our experienced moderation team will help develop a moderation plan that’s in tune with your brand, helping you ensure a safe, welcoming environment while encouraging thoughtful and proactive engagement.

Our predictable, flat-rate pricing helps you confidently plan and budget for moderation without the worry of scaling up to meet the occasional yet inevitable spikes of engagement in your social media channels.

Keep your online brand strong and intact with OmniSocial Insure Protect, or add additional levels of service for greater business intelligence and proactive community engagement.

OmniSocial Insure Discover

Turn your social engagement into your top competitive advantage with OmniSocial Insure Discover.

Our comprehensive reporting and insight delivers the stats and infographics to show the evolution of your social footprint, just as you’d expect. Perhaps more important is our qualitative reporting on how your brand is being shaped on social channels and how sentiment is evolving. We’ll also track your competitors to provide greater context and intelligence about the marketplace.

OmniSocial Insure Enhance

Turn intelligence into action with OmniSocial Insure Enhance. Deploy our team to take an active role in your social communities. Their conversation starters and content seeding will drive a positive culture of engagement within your social communities. Amplify and extend the currency of your campaigns and promotions and ensure you’re first to the conversation when news breaks and before it becomes irrelevant.

Often, your customers may look to social channels for answers and technical help. Or, they may start to vent their frustrations. Either way, you can ensure a timely, helpful response. Put our team to work with proactive, rapid responses to help further protect your brand and ensure that simple queries or complaints don’t quickly spiral out of control. Our knowledgeable team can extend your customer service and support team by providing initial responses to questions and issues that cross your social channels and escalating urgent and complicated queries quickly to the right people. We’ll even scout communication channels for opportunities to introduce your brand into conversations.